Fig Creative

You can export people who have opened a specific newsletter. To do that, go to Contacts / export contacts /  “Yes Use Filtering Options”. Then you can choose which newsletter to filter by.

An Autoresponder is an email that you can set up to be a stand alone, or one of a series, that will be sent out at a set time after a person subscribes to your contact list. For example you can set up an autoresponder  to be sent immediately (0 hours) after the person signs [...]

When you send a preview email to yourself you will simply see the custom field place holders. This is because at this stage you are not accessing the contact list associated with the email at this point in time. The place holders simply show you where data will be located. The unsubscribe link and all [...]

The most common reason for your contacts not receiving your email campaigns or autoresponders is because of incorrect match criteria. If your contacts are signed up as only wanting to receive HTML emails and you have also made your sign up form only allow users to subscribe as ‘HTML’ then you will have a list [...]

Yes, whenever you send a newsletter or autoresponder using our Email Marketer, you will be presented with the option to specify what email addresses you would like to use including the From, reply-to and bounce-back email address. Please keep the bounce back email address as bounces@figcreativebrands.com This can be different for every newsletter and if [...]

Yes, such automated emails are referred to as Autoresponders.  We allow unlimited autoresponders that can be setup to send emails after a user signs up to the newsletter and a period of time has lapsed. This works with a delay based on hours after your contact joins your contact list. You can make this into [...]

Of course. We supports sending of automatic sequential emails that are triggered when a user subscribes, sent in specific time intervals, eg. After 1 hour, or after 2 days etc. These sequential emails are referred to as Autoresponders, and can be accessed using the Autoresponders section in the control panel. We also supports custom Auto [...]