Fig Creative

You can import  from MYOB, an Excel file , Outlook Express, Microsoft Outlook and others. Things to remember. You will need to create the custom fields in Fig Connect BEFORE you can import Fig Connect will not load duplicate email addresses. If you have created a custom field in Fig Connect as a mandatory field, [...]

Firstly, you’ll need to create the first name, last name and any other fields that you’d like as “Custom Fields”. Custom fields are any fields or ‘data’ that you wish to collect from your contacts. You can then use these custom fields in your newsletters when you send them out. You can create your custom [...]

The easiest way to make sure that your contacts are legitimate is to simply email them a conformation email. If they confirm then they are most likely legitimate and you can start emailing them. You can then search your contacts and  filter by  “unconfirmed” and  “that have been there for over 3-4 weeks” and remove [...]

They are unsubscribed from all contact lists that they are on that are also included in the send.

Yes there is. When you are sending your email campaign and are selecting the contact lists that you wish to send to you can simply select multiple lists. Your Email Marketer will only send the email once to each user no matter how many lists they are subscribed to

To view a list of all unsubscribed users you simply select ‘Contacts->View Contacts’ from the drop down menu. Once you have done this you need to select the option ‘Specific contacts from within the selected lists below’ and either select a specific contact list to see the unsubscribed email accounts for a particular contact list [...]

You can view your contacts by simply selecting ‘ View Contact Lists’ from the ‘Contacts List’ menu. This will show you a list of all of your contact lists so that you can choose the one that you want to manage.  Next you will be shown filtering options so that you can search your list [...]

If you want people to confirm their details, edit your subscription form and tick the ‘Require Confirmation’ checkbox. This will make your Email Marketer send them an email with a link in it for them to click and it will make them active in the database once they have clicked that link.

The emails sent from the forms are all sent as multi-part meaning that if they are able to view an HTML email then that will be displayed. From here on in your contacts will be saved as text and your Email Marketer will only ever send text emails to those users.

To create a subscription form which you can place on your web site, you need to choose which contact lists you want your subscribers to be added to when they sign up, as well as which custom fields you want to include on your subscription form. To do this, start by ticking the list(s) you [...]