How can I import data for a field with multiple checkbox values?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

If you’ve created a custom field that uses multiple checkbox values, you may find that you are unsure of what format you need to import data for this field to be properly recognized by your Email Marketer. When you have a checkbox field, use commas as separators between all true (checked) values. As an example, [...]

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How do I create a custom field drop down that has a list of countries quickly?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

To create a  dropdown custom field of all countries, Fig Creative can upload  files into your iem/ folder and run the import_countries.php file from your browser. It will create a new custom field called “Countries” with all of the countries (from the CSV file) imported.

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Can I add custom fields to my Email subject lines?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Yes you can. You simply need to add the correct place holder such as ‘%%First Name%%’ in your subject line and they will be replaced when the email is sent.

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Do you handle merging of information in order to send personalised e-mails?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Yes. You can create custom fields such as ‘Name’, ‘Address’, ‘Date of Birth’, ‘Phone Number’ or even ‘Preferred Food’ that you could set up as multiple check boxes. You can set up default details for these custom fields so that they have default values so that your emails never send out blank fields. ie Dear [...]

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What are custom fields and why/how would I use them?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Custom Fields or Mail Merge Fields are used by you to personalise your emails to your customers. You can also use these fields to filter your sends so that only particular contacts receive the email depending on the details that they have saved for themselves. How do I create custom fields? The first step in [...]

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How can I add custom fields to my newsletters or templates created outside of my Email Marketer, eg. in Frontpage or Dreamweaver?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Simply copy the tags used in Interspire Email Marketer into your HTML file to add these custom fields. So to begin, create a dummy newsletter in your Email Marketer and click on the “Insert Custom Field” option. A new window will pop open with a list of the custom field options you can enter. Simply [...]

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How do I create a ‘Send to Friends’ link in my email campaigns?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

To add a ‘Send to Friends’ link in your email campaigns you will first need to create a ‘Send to Friends’ form in the ‘Create Website Forms’ section of your Email Marketer . Fig Creative have permissions for web forms turned off by default to protect the existing forms. Please contact us if you would [...]

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When creating a form, how can I add a hidden field that will show up on the email notification that the list owner gets when a new contact joins an email list?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Create a new custom field (eg “form referrer”) as a text-field. Include it in your form. When you “Get HTML” you can change it to a hidden field. For example change: <input type=”text” name=”CustomFields[XX]” value=””> to <input type=”hidden” name=”CustomFields[XX]” value=”http://www.domain.com”> and it will be processed as normal with the other custom fields. Make sure you [...]

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Is it possible to create personalised emails, e.g. ‘Dear John’ or ‘Dear Mrs. Jones’?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Yes, such personalised emails use what we refer to as “Custom Fields”. Custom fields can be created from the Contact List menu and users will be able to enter in data when they subscribe. Once you’ve created your Custom fields, create (or edit) your subscription form and select the Custom fields you’d like to display. [...]

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Can I have custom fields like First name, Last name, Address in my subscription forms?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Yes, your Email Marketer has the capability of allowing you to create unlimited “Custom fields” including names, addresses, dates and more. Simply select the Custome Fileds /Create  Custom Fields   to create, edit and delete your custom fields. Once you have created your custom fields, create a new subscription form (or edit your existing form) and select [...]

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