What are custom fields and why/how would I use them?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Custom Fields or Mail Merge Fields are used by you to personalise your emails to your customers. You can also use these fields to filter your sends so that only particular contacts receive the email depending on the details that they have saved for themselves. How do I create custom fields? The first step in [...]

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How do I create a ‘Send to Friends’ link in my email campaigns?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

To add a ‘Send to Friends’ link in your email campaigns you will first need to create a ‘Send to Friends’ form in the ‘Create Website Forms’ section of your Email Marketer . Fig Creative have permissions for web forms turned off by default to protect the existing forms. Please contact us if you would [...]

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How do I choose which lists my contacts will be added to and which custom fields will appear on the form?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

To create a subscription form which you can place on your web site, you need to choose which contact lists you want your subscribers to be added to when they sign up, as well as which custom fields you want to include on your subscription form. To do this, start by ticking the list(s) you [...]

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When creating a form, how can I add a hidden field that will show up on the email notification that the list owner gets when a new contact joins an email list?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

Create a new custom field (eg “form referrer”) as a text-field. Include it in your form. When you “Get HTML” you can change it to a hidden field. For example change: <input type=”text” name=”CustomFields[XX]” value=””> to <input type=”hidden” name=”CustomFields[XX]” value=”http://www.domain.com”> and it will be processed as normal with the other custom fields. Make sure you [...]

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