Google Analytics integration

Fig CRM, Knowledge base on February 13th, 2010 No Comments

What “Google Analytics” integration does is to track your links, and add “Google Analytics” specific code to the links so you don’t need to add those tracking code manually. “Google Analytics” itself must already be integrated on your website in order for the link to be tracked by Google (http://www.google.com/analytics/). So for example you got [...]

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I don’t see any open or link click statistics in my email campaign statistics. What’s going on?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

When you send an email campaign, under Advanced settings, make sure to select the options: Track Opens and Track Clicks. If you don’t have these two options selected when you send your email campaign, then your email campaign opens and link clicks will not be tracked.

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“Open” and “Unique Open”

Fig CRM, Knowledge base on February 13th, 2010 No Comments

“Open” is the number of times your email campaign has been recorded open, an email can be opened multiple times, and it will be recorded multiple times. While “Unique Open” only recorded once for each email. Example: Contact A open his email 3 times, Contact B open her email 2 times, Contact C open her [...]

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Is it possible to track opens/clicks?

Fig CRM, Knowledge base on February 13th, 2010 No Comments

When you send emails or autoresponders to users that receive HTML emails you can select the option to track opens. This will make your Email Marketer receive data on what users opened what emails and at what time. These statistics are precise down to the minute.

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